PASS GUARANTEED QUIZ 2025 PERFECT 820-605: CISCO CUSTOMER SUCCESS MANAGER VALID TEST FEE

Pass Guaranteed Quiz 2025 Perfect 820-605: Cisco Customer Success Manager Valid Test Fee

Pass Guaranteed Quiz 2025 Perfect 820-605: Cisco Customer Success Manager Valid Test Fee

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Cisco Customer Success Manager Sample Questions (Q99-Q104):

NEW QUESTION # 99
What is the best reason for documenting your customer's success?

  • A. To provide awareness of the value achieved by the customer's purchased solution
  • B. To provide expansion opportunities for your sales team
  • C. To establish KPI's that measure the success of your company's business
  • D. To document roles and responsibilities for your project management

Answer: C

Explanation:
Explanation/Reference:


NEW QUESTION # 100
The customer wants to improve operational expenditure and reduce the C02 footprint of the organization. Which two business outcomes are critical to the company's success? (Choose two.)

  • A. credibility
  • B. business growth
  • C. sustainability
  • D. cost efficiency
  • E. time to market

Answer: C,D


NEW QUESTION # 101
The customer wants to increase their market share and protect brands reputation. Which two business outcomes are critical to the company's success? (Choose two.)

  • A. risk management
  • B. credibility
  • C. business growth
  • D. cost efficiency
  • E. sustainability

Answer: C,E


NEW QUESTION # 102
Refer to the exhibit. What is the problem with this RACI example?

  • A. Too many people are accountable for this task.
  • B. No one has multiple roles.
  • C. Every task should have four people consulted.
  • D. More stakeholders should be involved.

Answer: A


NEW QUESTION # 103
Which two actions should the Customer Success Manager take throughout the quarter to support their customer? (Choose two.)

  • A. Manage the service issues and escalations
  • B. Join the sales and marketing strategy meetings
  • C. No action is necessary as long as the health index is green
  • D. Observe the online image of the customer
  • E. Review and update the success plan for ongoing activities

Answer: A,E

Explanation:
Throughout the quarter, the Customer Success Manager should review and update the success plan for ongoing activities to ensure that it remains aligned with the customer's changing needs and goals. Additionally, managing service issues and escalations is crucial to support the customer by addressing any challenges promptly and effectively


NEW QUESTION # 104
......

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